This warning message can appear when the Conseil nodes are not responding. This can also happen if your internet connection is down.
This means that the current balance and transaction history displayed in the wallet might not be accurate and up to date. If you would like to verify the current state if your account, please verify your network connection or wait for the issue to resolve. You can always verify your account information on a block explorer or by selecting a different node.
If you have more questions please email us at firstname.lastname@example.org