FAQ
- We’re currently experiencing network issues. Your assets are safe but you may not be able to see an updated transaction history. Please check back later while we work on a fix.
- We’re currently experiencing network issues. Your assets are safe but you may not be able to complete new transactions.
- The NFT gallery and dapp interactions are unavailable
- Why am I getting a "contract.balance_too_low" or "contract balance too low" error?
- What does the "It seems the Conseil server is not sync with the Tezos network." error message mean?
- How do I export my wallet transactions?
- I don't have my wallet file or password, can I still access my account?
- How do I migrate my funds from Tezbox to Galleon?
- Why am I unable to type my full seed phrase?
- Why do I see a "this contract does not exist" message when trying to send funds?
- I’m having issues installing Galleon on Ubuntu. What should I do?
- I already funds in an existing account. Can I import them to Galleon?
- I am unable to connect my Ledger device to Galleon. What should I do?
- How do I know I’m running the latest version of the wallet?
- My transaction is stuck pending. What should I do?
- What version of the wallet are currently supported?
- How can I invoke an existing contract using Galleon?
- How can I deploy a smart contract using Galleon?
- I’m unable to withdraw tez from my delegated kt account to my manager account. Is there something wrong?
- Can I change the baker that I am delegated to?
- How can I increase the amount of tez that I am delegating to a baker?
- How can I transfer the funds that I’ve delegated back to my manager account?
- How can I delegate tez to a baker?
- How can I send xtz to someone? What fee should I use?
- I’m getting a message that says the account I’m trying to send xtz to doesn't exist. Am I doing something wrong?
- I keep getting an error saying “Something’s wrong with our servers” What should I do?
- My wallet gets stuck on the “retrieving account” when I log in. What should I do?
- Can I connect to testnets with Galleon?
- How can I import my fundraiser account with Galleon?
- Can I manage multiple accounts with Galleon?